NetOz Help Centre
Clear, step-by-step guides for the NetOz Portal and our Australian-hosted services. Set up your VPN, point a domain at our nameservers, or find your way around the portal.
Browse by topic
Every guide is written for the NetOz Portal at portal.netoz.au.
Getting Started
New to NetOz? Learn your way around the NetOz Portal, what each area does and where to manage your hosting, VPN, DNS and email.
4 guidesAccount & Team
Invite team members, control what each person can do, review sign-in activity and keep your NetOz Portal account secure.
9 guidesVPN
Set up the NetOz managed WireGuard VPN on Windows, macOS, iPhone, Android and Linux, add users and devices, and fix common connection problems.
13 guidesWebsites & Applications
Manage the websites and applications NetOz hosts for you: environments, health, deployments and redirects, all from the NetOz Portal.
11 guidesContainers & Deployments
Push container images to your private NetOz registry, manage image tags and deploy keys, and ship new releases to your environments.
6 guidesDNS & Domains
Point your domain at NetOz nameservers, manage DNS records in the portal, enable DNSSEC and understand A, CNAME, MX, TXT and other record types.
14 guidesIP Transit & RPKI
Register your ASNs, AS-SETs and IP prefixes for NetOz IP transit, prove you hold them, and keep your routes RPKI Valid with daily ROA checks and clear guidance when something needs fixing.
10 guidesCreate mailboxes and forwarders, set up SPF, DKIM and DMARC sender authentication, and connect your email apps to NetOz email hosting.
6 guidesSupport & Incidents
Raise and follow support cases with the NetOz team, check outages and maintenance affecting your services, and read application error logs.
4 guidescPanel Hosting
Sign in to your cPanel-hosted websites straight from the NetOz Portal and get the most from your Australian cPanel hosting.
2 guidesPopular guides
What is the NetOz Portal? A tour of every area
A guided tour of the NetOz Portal at portal.netoz.au: applications, container registry, VPN, DNS zones, redirects, email, cPanel, incidents, error logs, support and team access.
6 min readVPNSet up the NetOz VPN on Windows with WireGuard
Install the official WireGuard app on Windows 10 or 11, import your NetOz VPN configuration file from your setup link, connect and check it is working.
5 min readVPNSet up the NetOz VPN on iPhone and iPad with WireGuard
Install WireGuard from the App Store and add your NetOz VPN to your iPhone or iPad in about a minute by scanning the QR code on your setup page.
5 min readVPNTroubleshooting the NetOz WireGuard VPN
Fix common NetOz VPN problems: no WireGuard handshake, connected but no traffic, out-of-date configuration, DNS names not resolving, blocked UDP and lost setup links.
6 min readDNS & DomainsPoint your domain to NetOz nameservers
Move DNS for your domain to NetOz: prepare your zone, update the nameservers at your registrar to ns1.netoz.au and ns2.netoz.au, handle DNSSEC and check propagation.
6 min readVPNAdd a person to your NetOz VPN and send their setup link
Give a staff member or contractor WireGuard VPN access in under a minute. NetOz creates their device and emails them a secure setup link.
2 min readSign in to the portal
Manage applications, VPN access, DNS zones and email at portal.netoz.au.
Free network tools
Check DNS records, propagation and mail servers with our free tools.
Talk to a person
Call 1800 134 656 or email hello@netoz.au.