Account & Team

Invite a team member to your NetOz Portal account

Give a colleague or contractor their own NetOz Portal login. Send an invitation by email and choose exactly which areas, applications and domains they can use.

Last updated 3 min read8 steps
On this page

Everyone who works on your account should have their own login, so you can control what each person can do and see who did what. You invite people from the Team page, and they choose their own password when they accept.

Before you start

  • You need to be an account admin. Members with Team set to View can see the team but cannot invite people.
  • Have the person’s work email address ready. Invitations expire after 7 days.

Step 1 Open Team from the sidebar

Sign in to the NetOz Portal and choose Team under Account in the sidebar. You can also use Invite teammate on the dashboard.

Open Team from the sidebar in the NetOz Portal
Open Team from the sidebar in the NetOz Portal

Step 2 Select Invite people

The Team page lists everyone who can sign in to your account, what they can access, whether they use two-factor authentication and when they last signed in. Select Invite people.

Select Invite people in the NetOz Portal
Select Invite people in the NetOz Portal

Step 3 Enter their email address

Enter their Email address. Selecting Send invitation now gives them view-only access to everything. To pick exactly what they can do, select Choose access… instead.

Enter their email address in the NetOz Portal
Enter their email address in the NetOz Portal

Step 4 Choose their role

Choose Account admin for someone who should have full access and be able to manage the team, or Member to give access only to the areas you choose. Most people should be members.

Choose their role in the NetOz Portal
Choose their role in the NetOz Portal

Step 5 Choose what they can access

For each area, choose None, View or Manage. Each row explains what Manage adds. Use View everything, Manage everything or Clear to start from a preset. In this example the person can view applications and incidents, and open and reply to support tickets.

Choose what they can access in the NetOz Portal
Choose what they can access in the NetOz Portal

Step 6 Limit them to certain applications or domains

Under Which applications and Which domains, leave All applications selected or choose Only selected to pick individual applications, environments or DNS zones. This can only lower the access you chose above.

Limit them to certain applications or domains in the NetOz Portal
Limit them to certain applications or domains in the NetOz Portal

Step 7 Send the invitation

When everything looks right, select Send invitation in the bar at the bottom of the page.

Send the invitation in the NetOz Portal
Send the invitation in the NetOz Portal

Step 8 Check the invitation was sent

A message confirms the invitation was sent. The person appears on the Team page as Invited, with a summary of their access and when the invitation expires.

Check the invitation was sent in the NetOz Portal
Check the invitation was sent in the NetOz Portal

What happens next

The person receives an email with a link to join your account. Until they accept, they show as Invited on the Team page with the date the invitation expires. If they cannot find the email, resend the invitation. Once they join, you can change their access at any time.

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