Websites & Applications

Download or create a database backup for your website

Download a copy of your website’s MySQL database from the daily backups NetOz keeps, or take an on-demand database backup before making changes.

Last updated 2 min read3 steps
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Alongside your website files, NetOz backs up each environment’s database every day. This guide shows how to download a database backup and how to take a new one when you need it.

Before you start

  • You need Backups set to Read to see database backups, and Manage to download or create them.

Step 1 Open Database Backups

Go to Applications, open your website and select Manage on the environment. Expand Backups and choose Database Backups.

Open Database Backups in the NetOz Portal
Open Database Backups in the NetOz Portal

Step 2 Download the backup you need

Backups are listed newest first, and the most recent is marked Latest. Hover over a backup and select the download icon to save the compressed SQL file. Use the search box to find a backup by its file name, which includes the date and time it was taken.

Download the backup you need in the NetOz Portal
Download the backup you need in the NetOz Portal

Step 3 Take a database backup before making changes

Select Create backup to take a database backup on demand, for example before a plugin update or a bulk content import. You can also start one from Manage > Database Backup on the application page.

Take a database backup before making changes in the NetOz Portal
Take a database backup before making changes in the NetOz Portal

Restoring a database

Database backups download as compressed .sql.gz files. If you need one restored to your site, raise a support ticket from the application page with the backup’s date and time, and NetOz will restore it for you.

See also Download or create a website files backup.

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